Maury Regional Medical Center Named One Nations Tops

COLUMBIA, Tenn. – Maury Regional Medical Center (MRMC) was named one of the nation’s top health systems by Thomson Reuters in the January 16 edition of Modern Healthcare magazine. For the second consecutive year, MRMC in the only system in Tennessee to attain this achievement.

In 2011, Thomson Reuters recognized the nation’s top 10 health systems. Methodology changed this year and health systems were divided into categories of large, medium and small health systems. MRMC was one of only five in its category to be recognized.

“Providing our patients with quality care drives everything we do and I applaud the employees, physicians and volunteers for this recognition,” said CEO Robert Otwell. “From utilizing treatment methods proven to result in positive patient outcomes to constantly looking for ways to improve the patient experience, their continuous efforts make a difference in the lives of those we serve.”

Researchers from the Thomson Reuters 100 Top Hospitals® program analyzed the clinical quality and efficiency of more than 300 health systems to identify the top 15. These elite organizations demonstrate high quality outcomes on key measures of clinical quality, efficiency and patient satisfaction. Health systems do not apply, and winners do not pay to market their award. The winners of the award outperformed their peers in a number of ways. They:
• Saved more lives and caused fewer patient complications
• Followed industry-recommended standards of care more closely
• Made fewer patient safety errors
• Released patients half a day sooner
• Scored better on overall patient satisfaction

U.S. health systems with two or more short-term, general, non-federal hospitals; cardiac and orthopedic hospitals; and, critical access hospitals were assessed in the study. Researchers looked at eight metrics that gauge clinical quality and efficiency: mortality rate, 30-day readmission rate, adherence to clinical standards of care (evidence-based core measures published by the Centers for Medicare and Medicaid Services), and HCAHPS patient survey score (part of a national initiative sponsored by the United States Department of Health and Human Services to measure the quality of care in hospitals). The study relied on public data from the 2010 Medicare Provider Analysis and Review (MedPAR) data and the CMS Hospital Compare data sets.

Researchers from the Thomson Reuters 100 Top Hospitals program have analyzed and reported on the performance of individual hospitals since 1993. Thomson Reuters is a leading provider of information and solutions to improve the cost and quality of health care. For more information, visit

“This year we are seeing stronger system-wide performance and increased rates of improvement, particularly among the 15 Top Health Systems award winners. Health system performance is beginning to reflect aspirations to provide more consistent outcomes across communities served,” said Jean Chenoweth, senior vice president for performance improvement and 100 Top Hospitals® program at Thomson Reuters. “Health care reform appears to have stimulated the increased rate of improvement at the system level.”

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